We believe in the power of relationships. We’re colleagues, teammates and partners that share common values and a core commitment to doing the right thing. When you join us, whether you work in an office or from your home, you’ll experience support and encouragement at all levels of the organization.
We’re committed to moving people forward—our employees, partners, customers, and those in the communities we serve. We’ll provide you with the tools and technology to explore every possibility and help us create a future where every ambition is within reach.
We’re invested in the success of our people and committed to caring for our employees as well as their families. From providing flexibility to help you meet the needs of work and life, or training and development to further your career to creating various programs that support working parents or mental health resources and well-being medical benefits, we’ll support you when it’s needed most.
Our Vision, Mission & Values
Our vision is to build a future where every ambition is within reach. Our mission is to create financial and technology solutions to move our customers and partners forward.
Our values define our culture and differentiate us from other companies. These core beliefs shape us, inspire and unite us.
It’s our policy.
Our fuel for greatness.
We believe people matter.
We know what’s at stake.
It’s time to make a difference.
We’re all in and we deliver.
DIVERSITY + YOU AT SYNCHRONY
You can always be yourself at Synchrony.
We wouldn’t want it any other way. We celebrate the diversity of our people, skills and ideas. We believe that the sum of our individual differences is one of our greatest competitive advantages.
True diversity is more than talk. It’s connecting, coming together and turning ideals into action. We’re committed to inclusion–with programs built on honest interaction and collaboration. Together, we build bridges that help us all work better.
BETTER TOGETHER
Our Diversity & Inclusion Networks are close-knit groups formed around common interests and ambitions. You don’t need to be a woman to join the Women’s Network. Nor speak Spanish to be in the Hispanic Network. All you have to do is extend a helping hand–and become a supporting member of a network of your colleagues. Although we all work remotely, our networks keep us together and help us stay connected.
SHARING WHAT YOU KNOW
When you join a Network, bring your ideas, contribute your unique perspectives, and see those grow into engaging and interactive events for the entire Synchrony team. Together we show why Synchrony is an employer of choice for people who value what makes each of us, us.
EXPANDING WHAT YOU CAN BECOME
Through our networks, you have a hands-on place to develop your leadership skills. A supportive place to realize your potential —providing a great platform for recruiting, professional development and networking opportunities.
AFRICAN AMERICAN NETWORK+
ASIAN PROFESSIONAL ENGAGEMENT NETWORK+
HISPANIC NETWORK+
LESBIAN, GAY, BISEXUAL, TRANSGENDER+ NETWORK
NATIVE AMERICAN NETWORK+
PEOPLE WITH DISABILITIES NETWORK+
VETERANS NETWORK+
WOMEN’S NETWORK+
Inclusive of all individual characteristics, we want our employees to feel Synchrony offers a safe and respectful workplace where they can grow and succeed. We’re proud to have an award-winning culture, see all of our workplace awards here.
CORPORATE CITIZENSHIP
Empowering our communities.
Volunteering connects us to our communities. Our efforts make an impact, drive positive change and bring hope to those that need it most. We believe that being there for our neighbors is vital to who we are and a critical element to building your career with Synchrony. Together, we share our skills, our strengths and our hearts to help our neighbors make a better life for themselves.
Every year we spend thousands of hours and millions of dollars to improve the communities where we live and work. We match our team’s charitable gifts, encourage community participation and lead truly important campaigns that make tangible differences in people’s lives.
We’ve also created a philanthropic program, Education as an Equalizer, a $50 million, five year initiative to expand access to higher education, skills training in high-growth fields and financial literacy for underserved communities and our employees.
The Synchrony Foundation will provide scholarships, mentorships and internships to help low-income and underrepresented students graduate college and navigate their future paths.
The Synchrony Foundation will provide scholarships, mentorships and internships to help low-income and underrepresented students graduate college and navigate their future paths.
- Synchrony’s MONEY 360°, an ongoing program devoted to promoting savings for Synchrony employees and the communities we serve.
- Banking on Women TM, our philanthropic program providing female business owners with small business financial education classes, mentoring, and the opportunity to apply for a microenterprise loan.
- America Saves, a multichannel media campaign managed by the nonprofit Consumer Federation of America in which Synchrony partners to encourage better financial habits for all.
To meet growing demand for reskilling and upskilling, Synchrony and the Synchrony Foundation will offer career training and certifications in fast-growing fields such as cybersecurity, software engineering, data science, and UX design. Partnering with local governments, schools, and skills-credentialing organizations, we’re helping prepare students and individuals seeking to reskill or reenter the workforce.
We’re changing lives by advancing our communities.
CAREER DEVELOPMENT
We have a mutual interest: your career.
You and Synchrony have something important in common: we’re both completely invested in your success. Development is more than a talking point for us. It’s a matter of pride and a pillar of our business.
Our philosophy differs from other companies, and it may take some getting used to. Because instead of chasing roles, we want you to chase experiences. We grow your resume, but we also nurture your confidence. And while we definitely develop your skills, we also expand your wisdom and leadership.
It’s called our Career Growth Framework. And we think it’s the best way to achieve your ambitions.
The emphasis of our Career Growth Framework is on what we call Critical Experiences. These experiences are the path to your ambitions. They encourage you to escape your comfort zone and push past limits. They’ll ask you to think differently and explore new environments, expand your knowledge and skills, and develop your practical wisdom through both on-the-job and classroom learning.
One way to gain Critical Experiences is through cross-functional moves in addition to promotion-based ones, which provide a breadth of knowledge to support a robust career at Synchrony.
Another way to get Critical Experiences under your belt is through enrichment opportunities. These aren’t always role-based, but can be jumpstarted through projects, networks and leadership opportunities.
LEARNING & DEVELOPMENT
Experience starts here.
Our training isn’t about stuffing a bunch of facts and processes into your brain and quizzing you on them. Instead, we focus on developing how you think, collaborate and lead.
THE LEARNING CENTER
The Learning Center develops skillsets through in person and virtual classroom training, online learning modules, and through multimedia engagement. The Center also features tools and resources from our partnerships with Harvard Business Publishing (including Spark), getAbstract, and Pryor Learning Solutions.
LEADERSHIP LEARNING
Learning at Synchrony is dedicated to providing training experiences that are both practical and enriching. Courses are experience-based and tied to real-world situations that equip you with the knowledge and skills to be more effective and efficient as you lead yourself and others. You can apply the lessons you’ll learn virtually and in the classroom in both your work and personal life.
STEP PROGRAM
The Skills Training for Evolving Professionals (STEP) Program is a flexible system designed to develop key talent. It builds core competencies in time management, coaching and process improvement while developing knowledge through self-paced coursework, job shadowing, rotation assignments and mentoring.
SKILLS FORWARD
We know staying adaptable in today’s changing environment is key to professional development. With our skills education program we reimburse employees up to $9,000 USD per year for skill-based certifications to help attain new skills and address skill gaps critical to the future. We have expanded our generous tuition reimbursement benefit to include a non-degree option through a sponsored certification program focused on areas like Agile, Artificial Intelligence, Cyber Security, Data Science, Python, User Experience and more.
BLP
Our Business Leadership Program is a two-year, three-rotation program for recent graduates in one of ten functional tracks. It nurtures potential Synchrony leaders by building expertise through functional, customer and community experiences.
BENEFITS AND REWARDS
Changing what’s possible by investing in you.
Benefits at Synchrony go beyond healthcare, although medical, dental, and vision are certainly part of the benefits package. We always put our people first, empowering you to bring your best to work every day.
Whether you’re joining us to pursue a new opportunity, increase your earning potential, have greater flexibility or all the above, we’re committed to helping you achieve your unique ambitions.
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Healthcare
Healthcare coverage starts Day 1 and includes:
- Medical Coverage—we offer three options for coverage to meet yours and your family’s healthcare needs.
- Dental Coverage
- Vision
- Prescription Drugs
- Domestic Partner Benefits
- Healthcare Flexible Spending Account—depending on the medical coverage option you choose, you can designate pre-tax dollars to a Healthcare Flexible Savings Account or a Healthcare Savings Account.
- Health Reimbursement Account—based on the medical coverage option you choose, you may be eligible for a company funded account to help cover the cost of healthcare expenses.
Work/Life
Synchrony provides the following work/life benefits to assist you in managing your health, financial and work/life concerns:
- Advocacy Services
- Backup Care for children or elderly family members in your household.
- Dependent Care Flexible Spending Account to help you set aside pre-tax dollars to use for childcare costs.
- Employee Assistance Program dedicated to your total well-being, connecting you to various resources when you need it most.
- Family Planning Assistance to help you and your partner explore and consider all options available if you choose to grow your family.
- Financial Wellness through tools, resources, and education to help you manage your money
- Health and Wellness Programs
- Time Off and Leaves to help you relax, recharge or help manage your personal and family obligations.
- Tuition Reimbursement, up to $20,000 per year, to help further your education and career aspirations.
- Skill Certifications Reimbursement, up to $9,000 reimbursement to help you pursue skill based certifications.
Savings/Other Assistance
We offer a 401(k) savings plan, that begins Day 1, with a 3% company contribution regardless if you add funds to it and up to a 4% match of what you choose to contribute.
Life can be unpredictable. We’re here to help you prepare with voluntary insurance benefits.
- Life Insurance
- Accidental Death and Dismemberment
- Short-Term Disability
- Long-Term Disability
- Accident Insurance
- Hospital Insurance