I’M CHANGING WHAT’S POSSIBLE BY…

Learning and taking advantage of professional development opportunities

MADHURI VEDALA

Senior Fraud Specialist

HYDERABAD, INDIA

““My ambition is to learn, grow and make the most out of my opportunities.”

I like working at Synchrony because the company invests in their employees and wants us to be successful in our chosen careers. I feel valued in my current role and supported in pursuit of my future endeavors.

I started my career as a Customer Service Representative and later moved to the Risk Portfolio team. My goal was to learn as much as possible, so I made lateral moves within the Fraud department, including Fraud Prevention, Fraud Investigations and Fraud Underwriting. The experience and skills I gained through these different roles helped prepare me for the role of Subject Matter Expert for Fraud Tactical Operations.

Taking advantage of the professional development opportunities provided by Synchrony, I was accepted into the exciting STEP (Skills Training for Evolving Professionals) Program, which was a phenomenal learning experience! This skills-building training program also gave me the opportunity to represent our Hyderabad site in Stamford, CT and meet many of our inspiring leaders in person.

“The training and support I receive has allowed me to build a strong foundation and become an expert in my field.”

The best advice that I can offer is to come out of your comfort zone, push your limits and achieve your goals.

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