PC Setup Instructions
Confirm Carbonite is running
In the Windows Search bar – type in “Carbonite Endpoint.”
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Click on the Carbonite Endpoint App.
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Look for the green check mark showing your device is connected.
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Review Activity to confirm recent activity.
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If you believe Carbonite is not working, please open a helpdesk incident https://syf.service-now.com/techcompass
How to Restore Files from Carbonite App:
Restore (upper right corner). Select the Volume, then Macintosh HD, and browse to the folder/files you wish to restore, then click Next.
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To restore files to original location – select
Click Restore to continue – Cancel if needed.
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