PC SETUP INSTRUCTIONS

Carbonite
In the Windows Search bar – type in “Carbonite Endpoint.”

Click on the Carbonite Endpoint App.

Look for the green check mark showing your device is connected.

Review Activity to confirm recent activity.

If you believe Carbonite is not working, please open a helpdesk incident https://syf.service-now.com/techcompass

How to Restore Files from Carbonite App:

Restore (upper right corner). Select the Volume, then Macintosh HD, and browse to the folder/files you wish to restore, then click Next.

To restore files to original location – select

Click Restore to continue – Cancel if needed.

8/11