PC SETUP INSTRUCTIONS

Equipment Return Instructions

Shipping Instructions:

Synchrony box for Suspension box – This box has built–in foam or suspends asset in the middle of the box.   

• Using the same packing material/wrapping provided with the delivery of your new device: 
  • Place laptop/Chromebook in the Synchrony box with foam or in-between the plastic sleeves in the suspension box. 
  • Use the extra room for any peripherals, cords, cables, power supplies, etc. 
  • Insert Synchrony Box into provided sleeve.  

Standard box with bubble wrap  

• Using the same packing material/wrapping provided with the delivery of your new device:
  • Boxes and/or bubble wrap have been provided for the return of electronic assets to Synchrony.
  • Please use the bubble wrap provided to wrap equipment being returned.
  • Laptops, Chromebooks, MACs, Avaya phones, should have 2-3” of bubble wrap on all sides.
  • For the surplus in open space, please use any extra bubble wrap and clean wadded up newspaper to fill these open areas.

All – Continued

• Tape box shut:
  • Please secure the box openings with 2” or 3” wide packing tape (most staffed FedEx locations can tape the box shut for you if you do not have tape). 
• • Return label:
    • • Secure the provided return FedEx shipping label to the top of the box or on to Synchrony box sleeve.
      • Ensure original TO: label is covered or marked out.

    Optional: Provide label to the shipping agent, who can assist you with applying it.

• *Please do not ship any personal belongings to Synchrony

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