Mac Setup Instructions
Confirm Carbonite is running
To access Carbonite, you can access it via Applications by doing the following:
From your desktop screen, click on Macintosh HD.
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Double click on Applications, then find the application you wish to open and double click on it.
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Look for green check mark showing your device is connected.
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Review Activity to confirm recent activity.
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If you believe Carbonite is not working – please open a helpdesk incident https://syf.service-now.com/techcompass
How to Restore Files from Carbonite App:
From Main Carbonite window – click on Restore (upper right corner). Select the Volume, then Macintosh HD, and browse to the folder/files you wish to restore, then click Next.
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To restore files to original location – select
Click Restore to continue – Cancel if needed.
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